Senior Manager, Consumer Insights

Senior Manager, Consumer Insights - 9728

Client Services and Sales - India Bangalore, Karnataka


Unit: Consumer Insights- FMCG

  • Manage a client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.
  • Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
  • Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.
  • Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
  • Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
  • Identify and recommend enhanced and new services that answer clients' business needs
  • Build and maintain ongoing relationships with the identified key persons within client organization

Typical Position Pre-requisites:

  • MBA desirable
  • 6 to 8 years experience in Quantitative Consumer Research is must (FMCG industry exposure will be preferred)
  • Strong Client Focus and Proactiveness
  • Very Good Influencing & Persuading Skills
  • Expert knowledge of statistics and multivariate analysis
  • Expert knowledge of research techniques and methodologies
  • Effective writing skills


OPEN - Our OPEN systems, product designs and processes are made possible by the innovation that comes from openly sharing ideas.

CONNECTED - We re CONNECTED in many ways: our systems connect to one another and to our clients ; and we connect to one another every day through the platform of our company.

USEFUL - The more USEFUL our data is, the more effective we are; we re committed to being useful to our clients and to helping one another succeed.

PERSONAL - The best way to feel fulfilled and authentically connect to your work, clients and colleagues is to make your work and your relationships PERSONAL.

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

About Nielsen:

Nielsen N. V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content video, audio, and text is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry s only global view of retail performance measurement.

By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P; 500 company, has operations in over 100 countries that cover more than 90 percent of the world s population. For more information, visit www. nielsen. com

Job Type: Regular

Primary Location: Bangalore,Karnataka

Secondary Locations: , , ,

Travel: Yes, 20% of the Time

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